At Flable.ai, we value your satisfaction and strive to provide a seamless experience. This policy outlines our guidelines for subscription cancellations and refunds.
1. Subscription Cancellation
You can cancel your Flable.ai subscription at any time.
Monthly Plans
Cancellation takes effect at the end of the current billing cycle. No further charges will apply.
Annual Plans
Cancellation stops future renewals, but access continues till end of billing period. Partial refunds not provided unless eligible.
To cancel, email sales@flable.ai with:
- Your account details
- Reason for the refund request
- Any relevant documentation
2. Refund Policy
We offer refunds in specific cases:
Eligible Refunds
Technical Issues
If Flable.ai fails due to technical reasons on our end unresolved within 15 business days.
Accidental Charges
Notify us within 7 days for a refund request.
Non-Refundable Cases
- No refunds for change of mind or unused subscriptions.
- No refunds for trial periods, promotional offers, or discounted plans.
- No refunds if user violates Terms of Service.
3. Requesting a Refund
To request a refund, email sales@flable.ai with:
- 1Your account details
- 2Reason for the refund request
- 3Any relevant documentation
4. Processing Time
Approved refunds will be processed within 5-10 business days and credited to your original payment method.
5. Policy Updates
Flable.ai may update this policy at any time. Significant changes will be communicated via email or in-app notification.
Contact Us
For any questions about cancellations or refunds, reach out to us: